BMW 5 Series: BMW Teleservices
Concept
Teleservices are services that help to maintain vehicle mobility.
General information
The offering depends on the equipment version of the vehicle and the country-specific variant.
For further information on the available services, the vehicle manufacturer recommends contacting a service center or the hotline/customer support.
Teleservices can comprise the following services:
- Service Request.
- Teleservice Report.
- Teleservice Battery Guard.
- Your dealer's service center.
- Roadside Assistance, see Owner's Manual for the vehicle.
- BMW Accident Assistance, see Owner's Manual for the vehicle.
Requirements
- Active ConnectedDrive contract, equipment with intelligent emergency call or BMW ConnectedDrive services.
- Cellular network reception.
- Standby state is switched on.
- "Agree and activate all"
- Consent for the data transfer completed in the data protection menu.
Service Request
Automatic Service Request
The Teleservice data on the vehicle's service requirements is sent automatically to the service center by BMW prior to the service deadline. If possible, the service center will contact you to arrange a service appointment.
This way, the dealer's service center can plan the necessary work in advance. This shortens the duration of the service appointment.
Manual Service Request
Concept
Using a manually initiated Service Request, data on the vehicle's service requirements is directly sent by BMW to the service center. If possible, the service center will contact you to arrange a service appointment.
General information
A Service Request can also be started via a Check Control message, see Owner's Manual for the vehicle.
Starting a Service Request
1. "APPS".
2. "Installed apps".
3. "Your service center".
4. "Call for service request".
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Teleservice Report
Concept
Transmits technical data that is evaluated for the
ongoing development of BMW products from
the vehicle to BMW in regular intervals, if
needed.
General information
The Teleservice Report is fr
ConnectedDrive Services
Functional requirements
Subscription to the optional Convenience
Plan.
The date setting on the Control Display is
current, see Owner's Manual for the vehicle.
Cellular network reception must be
Vehicle apps
Concept
BMW ConnectedDrive Services offer the option
to display information regarding the weather or
sports, for example, on the Control Display using
apps and other functions.
Display BMW ConnectedDr
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Alarm system
General information
When the vehicle is locked, the vehicle alarm
system reacts to the following changes:
Opening a door, the hood or the trunk lid.
Movements in the car's interior.
Changes in the vehicle tilt, for instance, during
attempts at stealing a wheel or when towing
the vehicle.
Disc
Engine oil types to add
General information
The engine oil quality is critical for the life of the
engine.
Only add the types of engine oil which are listed.
Safety information
NOTICE
Oil additives can damage the engine. There is a
risk of damage to property. Do not use oil additives.
NOTICE
Incorrect engine oil can cause
