BMW 5 Series Owners & Service Manuals

BMW 5 Series: BMW Accident Assistance

Concept

BMW Group Accident Assistance can be contacted if assistance is needed in the event of an accident.

General information

If the vehicle sensors detect a minor to moderately severe accident, which did not trigger any airbags, a Check Control message appears on the instrument cluster. In addition, a text message appears on the Control Display.

When BMW Accident Assistance is activated, data on the vehicle's condition is sent to BMW.

Requirements

  • Active ConnectedDrive contract, equipment with intelligent emergency call or BMW ConnectedDrive services.
  • Cellular network reception.
  • Standby state is switched on.

Starting BMW Accident Assistance

If an accident is detected automatically

A text message relating to BMW Accident Assistance appears on the Control Display.

The connection can be established directly: "BMW Accident Assist." The Check Control message for BMW Accident Assistance can also be called up from the stored Check Control messages for a certain length of time.

Starting manually

BMW Accident Assistance can also be contacted independently of the automatic accident detection function.

Via iDrive:

1. "ConnectedDrive".

2. "BMW Assist".

3. "BMW Accident Assistance".

Follow the displays on the Control Display. A voice connection is established.

4. "End call".

The voice connection can be terminated.

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